Terms of service
TERMS OF SERVICE
Last updated: 1 May 2026
Welcome to Stratus Labs. These Terms of Service ("Terms") govern your access to and use of stratuslabs.com and any associated subdomains (the "Site") and the purchase of products from us.
By using the Site or placing an order, you agree to these Terms. If you do not agree, do not use the Site.
1. ELIGIBILITY
You must be at least 18 years old to purchase products from this Site. By placing an order, you represent that you are at least 18 and legally capable of entering into a binding contract.
2. PRODUCTS
Stratus Labs sells dietary supplements. All products are sold as dietary supplements only and are not intended to diagnose, treat, cure, or prevent any disease. The statements made about our products on this Site have not been evaluated by the United States Food and Drug Administration or any equivalent regulatory body.
You should consult a qualified healthcare professional before starting any new supplement, particularly if you are pregnant, nursing, taking medication, have a medical condition, or are under the age of 18.
We reserve the right to limit quantities, refuse orders, and discontinue products at any time.
3. PRICING AND PAYMENT
All prices are listed in United States Dollars (USD) unless otherwise noted. Prices are subject to change without notice. Payment is collected at the time of order via the payment methods displayed at checkout.
4. SHIPPING AND DELIVERY
Shipping is governed by our Shipping Policy. International customers are responsible for any customs duties, import taxes, or fees imposed by the destination country.
5. RETURNS AND REFUNDS
Refunds are governed by our Refund Policy (90-day Sleep On It Guarantee).
6. NOT MEDICAL ADVICE
Nothing on this Site constitutes medical advice. The content on this Site, including blog posts, advertorials, product descriptions, and email communications, is for informational and educational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions about a medical condition.
7. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Stratus Labs, its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Site or our products, including but not limited to lost profits, lost data, or personal injury, even if we have been advised of the possibility of such damages.
In no event will our total liability to you exceed the amount you paid for the product giving rise to the claim.
8. INDEMNIFICATION
You agree to indemnify and hold harmless Stratus Labs from any claim, demand, loss, or damages arising out of your breach of these Terms or your misuse of our products.
9. INTELLECTUAL PROPERTY
All content on this Site — including text, images, logos, product names, formulations descriptions, and marketing copy — is the property of Stratus Labs or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
10. GOVERNING LAW
These Terms are governed by the laws of Victoria, Australia, without regard to conflict of law principles. Any dispute arising from these Terms or your use of the Site will be resolved in the courts of Victoria, Australia.
11. CHANGES
We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
12. CONTACT
Questions about these Terms: info@stratuslabshq.com